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Q:Will I get the same number of prints using an TITC toner cartridge?

A:Yes, our Premium toner cartridges are equal to the OEM in print yield and density.


Q:Can you arrange to package for my private brand?

A:Yes, we can arrange your private label packaging provided the quantity reaches a certain level. We also provide design services.


Q:MOQ? 

A:We can determine the order quantity according to your needs. Our minimum order quantity is 1.


 Q:Payment Terms? 

A:100% T/T in advance, required after confirming the order. QTY is arrived 20ft or 40ft container:30% deposit in advance,70% of the balance. Before shipment. West union is available for trial order or small quantity.


Q:Shipping?

A:Transportation: Express, aviation, ship.


Q:Delivery Terms? 

A:Delivery time:(For regular model)7-10 working days after received deposit for LCL20GP; 10-15 working days after received deposit for 40GP. EXW is available.


Q:Warranty? 

A:Quality Control:STMC,ISO9001 and ISO 14001 certification. Warranty:12 months calculated from the date when we delivery you the goods. Guarantee:1:1 Return back or refund if the quality problem is caused by our manufacturing. Process or unsuitable packing. - Defective: All of our goods ,we guarantee that our defective rate of black is within 1%,for the common models,within 0.5%,and within 3% for the color toner cartridge. - We have professional quality control and R&D department to strictly manufacture each product . - Ensure each product is tested before down off production line.


Q:How's your product quality?

A:Each step of production is strictly Monitored by the Quality Control Team, and there are checking spots for the key. Production steps to conduct a 100% inspection. 100% Post Test Printing. After cartridges are manufactured, they will be applied with 100% post-test by printing test pages. Cartridges with a defect will be reworked.

For more questions, please consult our sales staff, we will be happy to help you, thank you! We look forward to working with you!


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